July 10, 2018 Microsoft Security Updates cause errors on the BizTalk Administration Console: An internal failure occurred for unknown reasons (WinMgmt)

If you follow the BizTalk Server hashtag #msbts on social media like twitter or if you follow BizTalk Server MSDN forum, you will notice one disturbed thread recently: Security Updates released by Microsoft in July 10, 2018 will break you BizTalk Server Administration Console and as a result, you will not be able to access to BizTalk Server “Platform Settings”, getting the following error:

TITLE: BizTalk Server Administration

——————————

Failed to create a BizTalkDBVersion COM component installed with a BizTalk server.

Class not registered (WinMgmt)

——————————

BUTTONS:

OK

——————————

An internal failure occurred for unknown reasons (WinMgmt)

You will not be able for example to: restart the host instances from the BizTalk Server Administration console.

As far as I notice in my clients and in my dev machine, the BizTalk Server engine will still work properly as if nothing happened, it will still be able to receive, process and send all your messages.

Cause

The cause of the problem is still unclear, and Microsoft is still working on how to solve it. And this problem will happen depending in witch SO or BizTalk Server you will have. It has already been registered problems in BizTalk Server 2010, 2013, 2013 R2 and/or BizTalk Server 2016.

What is causing the problem are security updates that were released by Microsoft on July 10, 2018.

Workaround

For now, there isn’t a fancy solution, Microsoft is working on a resolution and estimates a solution will be available mid-July.

With that said, the only “solution” or let us call workaround to solve this issue is to uninstall all the “critical” security updates that were installed: in my case, uninstalling the “KB4284833” solved my case.

An internal failure occurred for unknown reasons (WinMgmt) KB4284833

To do that you need to:

  • Press the “Windows key” to open the Start menu and type “Control Panel” and click on “Control Panel” option from the Search window
  • On the “Control Panel” windows, select “Programs” and then “Programs and Features” option.
  • On the “Programs and Features” panel, select “View installed updates” option.

An internal failure occurred for unknown reasons (WinMgmt) uninstall security updates

  • And then you just need to select the update you want to uninstall and then right-click and select “Uninstall”.

In the end, you will need to reboot your machine.

You can always check this forum thread: Microsoft Security Updates cause BizTalk Admin Console errors: An internal failure occurred for unknown reasons (WinMgmt) to check to have an idea what updates you should uninstall depending on your OS version:

  • BizTalk Server 2013 R2: KB4338600 and/or KB4338601
  • BizTalk Server 2010: KB4338602
  • Others: This includes KB4338600, KB4338605, KB4338613, KB4338814, KB4338424, KB4338419

All of them to be checked in your environment and analyzed by your internal teams.

See also:

Solution

Check my updated post for the final solution: BizTalk Administration Console: An internal failure occurred for unknown reasons (WinMgmt) fixed by July 30, 2018 Microsoft Security Updates

Author: Sandro Pereira

Sandro Pereira lives in Portugal and works as a consultant at DevScope. In the past years, he has been working on implementing Integration scenarios both on-premises and cloud for various clients, each with different scenarios from a technical point of view, size, and criticality, using Microsoft Azure, Microsoft BizTalk Server and different technologies like AS2, EDI, RosettaNet, SAP, TIBCO etc. He is a regular blogger, international speaker, and technical reviewer of several BizTalk books all focused on Integration. He is also the author of the book “BizTalk Mapping Patterns & Best Practices”. He has been awarded MVP since 2011 for his contributions to the integration community.

23 thoughts on “July 10, 2018 Microsoft Security Updates cause errors on the BizTalk Administration Console: An internal failure occurred for unknown reasons (WinMgmt)”

  1. I had the same problem on Windows Server 2016 with BizTalk 2016. Removed KB4345418 and it worked again.

  2. Hi Sandro!

    Just want to say, you are the Saravana Kumar of the BizTalk network these days. I truly appreciate the your thorough and to the point “Cause” and “Resolution” scenarios that help businesses get back up very quickly:)

    I was able to fix it by uninstalling the following for BizTalk 2010 in the following order.
    KB4284833
    KB4338606
    KB4338420
    Thanks,
    Sean Boman

  3. Hi Sandro!
    Just wanted to say, you are the Saravana Kumar of the BizTalk network these days! I truly appreciate your thorough “cause” and “resolution” scenarios that help businesses get their BizTalk environments back to functioning as they should:)
    I was able to fix it by uninstalling the following KB articles in the following order:
    KB4284833
    KB4338606
    KB4338420
    Thanks,
    Sean Boman

  4. Issue was resolved for BizTalk Server 2013 R2 after removing Security Update for Microsoft Windows (KB4338605) in Windows Server 2012 R2 environment.

  5. Thanks for the help, Sandro! We are using Biztalk 2010 and to solve our autodeploy we needed to uninstall these two updates: KB4284833 and KB4338420.

  6. I had to add “NETWORK SERVICE” to the local administrator group to get deployments from Visual studio working again.

  7. Thank you Sandro, I solved my problema unistallink KB4338420 (framework 4.6.1; BizTalk 2010 in Windows 7).
    Are there any KB like KB4346877 for Windows 7 and Windows 10 1709, do you know?
    Thanks again.

  8. Thanks a lot Sandro for pointing the cause.

    One of our BizTalk Server (2016) – Win 2012 R2, was updated with these windows / security updates.

    Update for Microsoft Windows (KB4338419, KB4338424)
    Security Update for Microsoft Windows (KB4338605, KB4338613)

    I asked my tech support team to uninstall them, but they rather installed below.

    Update for Microsoft Windows (KB4344145, KB4344153)
    Security Update for Microsoft Windows (KB4338824, KB4343205, KB4343888, KB4343898, KB4344166, KB4344178)

    However problem was gone after the reboot, but Admin Console took unusual more time initially to load all applications.

    Hope this helps someone in need.

    Thanks,
    Harish

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