Enterprise Single Sign-On Event ID 10589: The master secret has not been backed up

In my case this error occurred when I was recovering an old BizTalk Server 2004 development environment:

The master secret has not been backed up. If you lose the master secret all the information stored in the SSO system will be lost permanently and your systems may fail to work correctly. Please use the SSO admin tools to back up your master secret.

Event ID 10589 the master secret has not been backed up

And this is actually a well know error and that can occurs is all the versions of BizTalk Server and not only in 2004 version and also very easy to solve.

Cause

The reason for this error is that the master secret has not yet been backed up. And you need to be very careful because if you lose the master secret all the information stored in the SSO system will be lost permanently and your systems may fail to work correctly.

Solution

As I mentioned earlier, this error is extremely easy to solve and for this, we only need to:

  • On the “Start” menu, click “Run” and type “cmd” to open the Command Prompt.
  • At the Command Prompt window, go to the Enterprise Single Sign-On installation directory.
    • The default installation directory is “C:\Program Files\Common Files\Enterprise Single Sign-On”
  • And type the following command to backup your master secret key:
    • ssoconfig -backupsecret <full path to the backup file>
  • This command will ask you to provide a password and a reminder as you can see in the picture below:
ssoconfig backupsecret command

After that, your master secret will be backed up and the error will be solved.

the master secrets were successfully backed up

Other references:

Author: Sandro Pereira

Sandro Pereira lives in Portugal and works as a consultant at DevScope. In the past years, he has been working on implementing Integration scenarios both on-premises and cloud for various clients, each with different scenarios from a technical point of view, size, and criticality, using Microsoft Azure, Microsoft BizTalk Server and different technologies like AS2, EDI, RosettaNet, SAP, TIBCO etc. He is a regular blogger, international speaker, and technical reviewer of several BizTalk books all focused on Integration. He is also the author of the book “BizTalk Mapping Patterns & Best Practices”. He has been awarded MVP since 2011 for his contributions to the integration community.

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