BizTalk Server Administration Console cannot connect to WMI provider. Ensure that the WMI service is running. (Microsoft.BizTalk.SnapIn.Framework)

BizTalk Server Administration Console cannot connect to WMI provider? The things I found from playing around with all kind of different environments from different clients and my personal ones (Hehe)… and I thought that I had already found all type of real or imaginary BizTalk errors, but once again I BizTalk Server prove me that I was wrong, this issue was new for me – who says that my BizTalk Consultant life is boring? (hehe).

Joking apart, I got the following error while trying to navigate in the BizTalk Server Administration Console in one of my personal environments:

TITLE: BizTalk Server Administration
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Failed to load Group [BTS2016LAB01:BizTalkMgmtDb] data providers. (Microsoft.BizTalk.Administration.SnapIn)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors&EvtID=FailedLoadingGroupProviders&EvtChain=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors+%2cFailedLoadingGroupProviders%3bMicrosoft.BizTalk.SnapIn.Framework.Properties.ErrorMessages+%2cConnectToWMIProviderFailed
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ADDITIONAL INFORMATION:
Failed to load Group [BTS2016LAB01:BizTalkMgmtDb] data providers. (Microsoft.BizTalk.Administration.SnapIn)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.Administration.SnapIn.Properties.Errors&EvtID=FailedLoadingGroupProviders&EvtChain=Microsoft.BizTalk.SnapIn.Framework.Properties.ErrorMessages+%2cConnectToWMIProviderFailed
——————————
Cannot connect to WMI provider. Ensure that the WMI service is running. (Microsoft.BizTalk.SnapIn.Framework)

For help, click: http://go.microsoft.com/fwlink/?LinkId=47400&ProdName=Microsoft+BizTalk+Server+2016&ProdVer=3.12.774.0&EvtSrc=Microsoft.BizTalk.SnapIn.Framework.Properties.ErrorMessages&EvtID=ConnectToWMIProviderFailed
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The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Exception from HRESULT: 0x80070422) (System.Management)
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BUTTONS:
OK
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BizTalk Server Administration Console cannot connect to WMI provider

Cause

The reason for the BizTalk Server Administration Console cannot connect to WMI provider is because the BTS Administration Console relies on Windows Management Instrumentation (WMI) service, more specifically, the BizTalk WMI Provider (BTSWMIProvider.dll) to perform all type of different queries into BizTalk Environment (or BizTalk databases)

And for that reason, Windows Management Instrumentation (Winmgmt) service need to be enabled and running on the server in which you are running the BizTalk Server Administration Console.

In my case, the problem was that while I was investigating the unnecessary services that I could disable to optimize BizTalk Server performance, I disable this important service.

Solution

As I mentioned above, the solution to this problem is to Enable and Start the Winmgmt service, you can accomplish that by:

  • If the service is Disabled:
    • Press the “Windows key” to open the Start menu, type “Services” and click on “View local services” option from the Search window.
    • In the Services window, on the Services (Local) panel select the Windows Management Instrumentation service, right click and select “Properties” option.
      • On the Windows Management Instrumentation Properties (Local Computer) window:
      • On the General tab apply the following configuration.
      • Startup type: “Automatic”
      • And then click “Start” and “Apply”.

BizTalk Server Administration Console cannot connect to WMI provider: Winmgmt service

  • If the service is Enable, you can simply:
    • Open a command prompt as administrator by pressing the “Windows key” to open the Start menu and type “cmd” in the Start Search box, right-click in “Command Prompt” and select from the context menu the “Run as administrator” option
    • And type the following command: net stat winmgmt

BizTalk Server Administration Console cannot connect to WMI provider: Winmgmt service running

Once the Winmgmt service is running you will be able to use the BizTalk Server Administration Console without this error/problem happening.

Author: Sandro Pereira

Sandro Pereira lives in Portugal and works as a consultant at DevScope. In the past years, he has been working on implementing Integration scenarios both on-premises and cloud for various clients, each with different scenarios from a technical point of view, size, and criticality, using Microsoft Azure, Microsoft BizTalk Server and different technologies like AS2, EDI, RosettaNet, SAP, TIBCO etc. He is a regular blogger, international speaker, and technical reviewer of several BizTalk books all focused on Integration. He is also the author of the book “BizTalk Mapping Patterns & Best Practices”. He has been awarded MVP since 2011 for his contributions to the integration community.

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